Owner is very rude, last year got charged 3 times and owner argued saying that wasn't the case and that the money was still in my account.. well again it has happened but to my mum. She was charged 4 times for her meal with the owner again becoming defensive saying "oh no no we don't have your money, pointing to receipt" however its showing negatives in the account. She then refused to give the meal. Disgusting horrible people. No customer service at all.
All 3 of us got food poisoning that night/next morning. Used to be fantastic, now it's poor and the waitresses could not be more unattentive and bored if they tried.
Beautiful food, good service and very affordable
Where do I start? As soon as we walked in there was no one to be found, we waited a solid 5 minutes before anyone showed their face to greet us (we had a booking).No smile or "how are you?". Thought we would push on however, in hindsight, we should have walked straight back out. Being vegans (wait, wait don't hold that against us haha) we just asked for the fried rice with no egg or meat & a singapore noodle dish with no meat. We asked if we could get a combination noodle dish but without meat & the waitress said yes so we were looking forward to sharing our meals. First the noodle combo came out & looked great from first glance but underneath the sauce was a literally a crispy burnt lump of noodles. When our next dishes came out (much later) we showed the waitress who basically rolled her eyes & took the plate away. No apology, no mention of how it would be remedied... then the (i presume) owner woman came out. Said "you people are never pleased. I cook in vegetable stock for you people!" Umm what the hell do you mean "you people"?! We said the noodles were literally black & clumped together but were told that's how chinese noodles are done. No honey, that's not right.. at all. She berated us for another few minutes & by this time our dinner was getting cold so we said "please dont worry anymore.. just take it off our bill because if it will come out the same we are not interested thanks" then heard her screaming in chinese & slamming around in the kitchen. Then we get to the rice- it had black hairs in it!!! We (regretfully) showed the waitress who yet again could not have cared less! No apology or anything. They were obviously happy when we left straight after the meal. This is basically a public service announcement to let everyone know to steer clear. I can make better at home wothout being charged $20 per meal! Oh & they give out soda in cans.. no glasses or straws. Decor is awful & bathroom is filthy. Just bizarre. AVOID.
Beautiful food.. Great place to enjoy eating in or taking away. Family friendly.
Kwong Ling Chinese Restaurant is an Australian Restaurant based in Kerang, Victoria. Kwong Ling Chinese Restaurant is located at 14 Victoria St, Kerang VIC 3579, Australia.
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